Política de envío
Order Processing
- Time Frame: We process orders within 1 to 3 business days, excluding weekends and holidays.
- Order Confirmation: After placing your order, you'll receive a confirmation email from us.
Shipping & Tracking
- Notification: Once your order has shipped, we'll send you an email with a tracking number.
- Tracking Info Availability: Please allow 48 hours for the tracking information to become active.
Delivery Concerns
- Delayed Orders: If your order hasn't arrived within 10 days of the shipping confirmation email, please contact us at hello@purepawspet.com with your name and order number.
Domestic Shipping
- Free Shipping: We offer free shipping in the US for all orders!
Additional Shipping Information
- Changes in Rates: Please note, shipping rates are subject to change.
- No Local Delivery or In-Store Pickup: We do not offer local delivery or in-store pickup options at this time.
For any shipping-related inquiries or special requests, please don't hesitate to reach out to us. We're here to ensure your Pure Paws Pet experience is seamless and satisfactory!
